Last updated: June 17, 2026
1. Introduction
Jerry’s Roofing and Renovation Ltd. (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains what personal information we collect when you visit jerryroofing.ca, how we use and protect that information, and the rights you have with respect to your personal data.
We take our privacy obligations seriously. We collect only the information necessary to respond to your inquiries and deliver our roofing services, and we do not use your data for any purpose beyond what is described in this policy.
2. Information We Collect
We collect personal information in two ways: directly from you when you submit a contact form, and automatically when you visit our website.
When you submit a contact form on our website, we collect the following:
- Your full name
- Your email address
- Your phone number
- The subject of your inquiry
- The content of your message
When you browse our website, we may also automatically collect non-personal technical information such as your browser type, device type, operating system, IP address, pages visited and time spent on the site. This information is collected through standard web analytics tools and does not identify you as an individual.
3. How We Use Your Information
The personal information you provide through our contact form is used exclusively to:
- Respond to your roofing inquiry or service request in a timely manner
- Follow up on your project and communicate with you throughout the process
- Maintain records of client communications for the duration of the business relationship
Anonymized analytics data collected automatically is used solely to understand how visitors interact with our website and to improve its content, structure and performance. We do not use this data to identify individual users.
We do not sell, rent, trade, or otherwise share your personal information with any third parties for marketing or commercial purposes.
4. Legal Basis for Processing
We collect and process your personal information on the basis of your consent (when you voluntarily submit a contact form) and our legitimate interest in responding to service inquiries and maintaining our website. All data collection is conducted in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.
5. Data Retention
We retain personal information only for as long as is necessary to fulfill the purpose for which it was collected. Contact form submissions are retained for the duration of the business relationship and for a reasonable period afterward in case of follow-up or dispute. Anonymized analytics data is retained in accordance with the data retention policies of the third-party analytics provider.
When personal information is no longer required, it is securely deleted or anonymized.
6. Third-Party Services
Our website may use third-party tools, including Google Analytics, to help us understand visitor behaviour and improve our site. These services may set their own cookies and collect anonymized data in accordance with their own privacy policies. We do not control the data practices of third-party providers and encourage you to review their policies directly.
We do not integrate any third-party advertising networks or data brokers into our website.
7. Cookies
Our website uses cookies to support basic functionality and to collect anonymized analytics data. Cookies do not contain personal information and cannot be used to identify you as an individual. For full details on the cookies we use and how to manage them, please refer to our Cookie Policy.
8. Your Rights
Under applicable Canadian privacy law, you have the right to:
- Request access to the personal information we hold about you
- Request that we correct any inaccurate or incomplete information
- Request that we delete your personal information, subject to any legal obligations we may have to retain it
- Withdraw your consent to our use of your information at any time
To exercise any of these rights, please contact us through the contact form on our website. We will respond to all requests within a reasonable timeframe.
9. Security
We take reasonable and appropriate measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. Our website uses industry-standard security practices, and access to personal information is limited to authorized personnel only.
While we take these precautions seriously, no method of data transmission over the internet can be guaranteed as completely secure. We encourage you to exercise caution when submitting personal information online.
10. Children’s Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us and we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make changes, we will update the ‘Last updated’ date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal information, please contact us through the contact form at jerryroofing.ca. We are committed to addressing your concerns promptly and transparently.